How VoIP Is Bringing Business Efficiency into the Recruitment Industry
With the incredible contribution Voice over IP can bring to the recruitment industry, it is no wonder so many organisations are embracing this new technology. While radical cuts in phone bills, the eradication of phone line rental charges, and savings over traditional dedicated IT support costs make the financial benefits unmissable, the business efficiencies VoIP brings are set to revolutionise the recruitment industry as a whole.
What is VoIP?
In its simplest form VoIP is an internet based communication system. Within VoIP every point of internet access can turn into a cost effective telephone handling system, meaning no more eye-watering mobile phone bills, and more flexibility than you ever thought possible. Internal calls between site offices and remote sites are free of charge.
Professionalism on the Go
With the amount of travelling and off site meetings the average recruiter carries out, the telephone system needs to provide unwavering support wherever they go – and VoIP has it all.
The enablement of remote workers makes it possible for the recruiter to be contacted on a single number wherever they are. This offers the same consistent service from any location. Working from home, within a clients’ office or even from a hotel room. all locations can enjoy the same level of professional quality, security and service that every high quality recruiter wants.
VoIP requires no local server/PBX installation, which means any location can be converted into a mobile office – whether you are going to be staying for just one hour, or working on a year-long project.
The system is so flexible and reliable that with the right handset you can be up and running in a matter of minutes. Yet its rapid scalability and ease of deployment ensures offices of any size can fully equipped at minimal cost.
Face to Face Meetings Anywhere
The video conferencing facility provided by VoIP ensures recruiters can have face to face meetings with their clients or possible candidates, without even having to be in the same country.
There is nothing like seeing someone in the flesh to get a feeling if they will be right for a certain position, but now there’s no need to travel to the ends of the earth to find the right candidate. They can be in your living room, your office or in your car at the touch of a button.
Three way conversations between client, candidate and recruiter facilitate contract negotiations at a much quicker rate, raising conversion ratios for all involved. As all the information can be recorded and backed up with total security, there is a continuous information trail to ensure adherence to compliance issues and complete confidence every step of the way.
Never Miss a Call
Even the most efficient recruiters worry that they are going to miss that one important call, whether it is key information for a contract, the final answer from a candidate or business from a new client. With VoIP, you are always contactable.
This is especially vital for recruiters that work across different time zones, and will no doubt become more so as the uncertainties of Brexit begin to unfold. The system will forward your calls to the most convenient location, no matter where you are. It can even be configured to change automatically at certain times of the day, or manually on your own instruction. When the recruiter is in control, everything operates like clockwork.
There’s no need to constantly check your mobile to see if you have a signal. With VoIP the entire process is carried out over internet with consistent reliability. This ‘anywhere, anytime’ access ensures recruiters can enjoy greater levels of flexibility, are empowered to manage their time efficiently, and have more time to do what they do best – finding the right people for the right jobs.
The Curavar Platform
Curavar is also a powerful management tool that enables Team Managers to manage and develop Recruitment Teams, either by remote location or in the same office.
The Curavar Platform has the ability to record and display business intelligence data. This gives Team Managers the ability to extract the data, and display it in chart illustrative formats on the Curavar Display Graphical User Interface.
This is ideal for visibility on the activity of recruitment staff members within the recruitment teams.
For example, you can see when a recruitment staff member logged into their phone, when they started calling, and how many calls were made.
This type of analysis helps Recruitment Team Managers to gauge a recruiter’s activity levels and actions during the working day, which can be used for personal performance training and development.
The recruitment industry handles some of the most sensitive business information there is, which makes the need for a fully robust communication system even more vital. With increased levels of protection with superior items such as multiple Firewall protection, VoIP offers confidence for every user. 24/7/365 support then ensures all systems are professionally maintained, allowing the recruiter to get on with their job.
Within the recruitment industry VoIP is becoming a powerful management tool that sets companies apart from their competitors. If you haven’t yet chosen to use VoIP, now is the time to make the change.