The Difficulties in Recruiting for the Public Services Sector
Over recent years, recruiters has been finding it more and more difficult to locate willing and skilled candidates to fill public services positions. In a recent survey investigating the issue, results found that 85% of all recruiters questioned felt that filling positions within the sector was either ‘moderately difficult’ or ‘very difficult’. In addition, more than half considered that the more skilled the position, the more challenging it was to recruit a suitable person.
But with the demand for public services staff set to increase, especially in the field of agency workers, what can be done to rectify this issue?
The specific skills required for the majority of positions in the public sector make training vital for the long term benefit of the industry. There needs to be some consideration as to how potential new candidates can access that training, and ensure the paths to the vacancies available are as easy to follow as possible.
A hosted desktop facility is the ideal way to manage the entire recruitment process, while maintaining increased levels of protection with superior items such as multiple firewall protection, full back ups and even the opportunity for customisable back-ups.
Once a candidate has been employed, it is then vital to continue the development of that individual throughout their working life. Without the appropriate investment in each employee, and improved system maintenance in the form of backups, updates, security and call recording, the risk of losing any candidate to the private sector becomes greater than ever.
Though a very contentious issue at present, recruiters do need to look outside the UK to fill the current skills gap, at least in the short term. While the talents may not be instantly accessible within our country at present, there are a number of regions across the world where such skills are plentiful.
A Voice over IP system would be the ideal way to reduce phone costs, even on a global basis, while still offering full scalability and flexibility for the hardware and software to manage such an extension in business reach. As long as such actions are carried out in a careful and considered manner, and in direct response to business need, immigration can go a long way to resolving the immediate problems within the sector.
- Brand Reputation
Considering the current negative press and low morale across the majority of the public services sector, it is not surprising that many skilled candidates are unwilling to consider public services for their careers. However, there are a number of factors that could improve the brand reputation of the industry as a whole.
More flexible working conditions, the enablement of remote workers, and the removal of pay freezes could drastically improve morale within the industry. It could also make for a more attractive proposition for potential new employees.
New graduates are also moving away from public services and heading for the private sector. It is therefore up to the government to look at ways in which changes in recruitment practices in the private sector could make public services more enticing.
Efficiency in terms of end user computing and planning within recruitment companies can go a long way to help close the skills gap. Though the recruitment process can be longer and more arduous than in private organisations, having powerful management tools in place makes it possible to ensure potential candidates do not lose faith.
The Curavar Platform is built on business intelligence data, and gives the ability to extract the data and display it in chart illustrative formats on the Curavar Graphical User Interface. This is ideal for visibility on the activity of recruitment staff members within the recruitment teams.
A Virtual Desktop Infrastructure enables the management of recruitment staff members using leading-edge technology. The enablement of remote workers from multi-sites or from home provides anywhere, anytime access, without the need for local server installation. 24/7/365 support then ensures improved reliability and transparency of any user issues, whilst still offering extensive savings over traditional dedicated I.T support costs.
Staff members are able to access and update company/corporate resources from any location. And while remote workers operate on their mobile devices, the recruitment company can apply security control and visibility on company owned mobile devices. This minimises the risk of confidential recruitment company data going into the wrong hands, or any potential employee being lost to a competitor.
With the public services sector on the brink of a recruitment crisis, now is the time for the agencies supporting the industry to do everything possible to manage the situation. Curavar can offer a fully comprehensive VoIP system to your recruitment company, to provide clear and comprehensive business intelligence that will make your business succeed.